Triple 3 Labs
Your property's unfair advantage.
AI agents that answer every call, message every guest, respond to every review, and price every room — so your staff can focus on the guest standing in front of them. Built and battle-tested on our own hotel, cabins, and event venues first.
Specialist agents. Built for hospitality.
Each agent is trained for a specific role at your property, connected to your PMS and channels, and ready to work on day one. We run every one of these in production on our own hotel, cabins, and event venues — pick the roles you need and we handle the rest.
24/7
Availability
Day 1
Productive
Instant
Scales with demand
Fixed
Predictable monthly cost
The Voice Front Desk
24/7 Phone Answering & Live Quoting
Answers every call, day or night, and quotes room and cabin availability live from your PMS. Texts a booking link on the spot, answers the FAQs guests always ask — check-in time, pet policy, parking — and escalates anything urgent straight to staff. This is the same agent we run on our own front desk, built on ElevenLabs and Twilio, wired into Cloudbeds.
Skills
Connects to
The Guest Messaging Agent
Inbox Triage & Pre-Arrival Communication
Triages every OTA and direct inbox message, sends pre-arrival information, handles in-stay requests, and follows up at check-out to invite a review. Keeps every conversation moving without a guest ever waiting on a reply — while access codes and lock credentials stay strictly out of its hands and route to staff instead.
Skills
Connects to
The Review & Reputation Manager
Reviews, Ratings & Brand Monitoring
Watches Google, TripAdvisor, and every OTA for new reviews, drafts on-brand responses within hours, and flags anything negative straight to a manager before it sits unanswered. Tracks rating trends over time so you catch a slipping category — cleanliness, noise, value — before it shows up in your occupancy.
Skills
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The Revenue Analyst
Nightly Rate Recommendations & Pacing Alerts
Recommends nightly rates and minimum stays with rules you can actually see and adjust — no black box. Watches your booking pace against last year, flags soft nights before they happen, and keeps an eye on competitor rates so you're never the only property that forgot to move price for the holiday weekend.
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Connects to
The Event Inquiry Agent
Venue & Banquet Lead Response
Answers venue and banquet inquiries the moment they land, checks real space availability, sends packages and pricing tailored to the date and guest count, and books site tours onto your team's calendar. No inquiry sits in an inbox overnight while another venue answers first.
Skills
Connects to
The OTA Auditor
Statement Reconciliation & Dispute Drafting
Reconciles every Booking.com and Expedia statement against your PMS, line by line, and flags commission errors, no-show fees on guests who showed up, and cancellations charged in error. Drafts the dispute response so all your team has to do is review and send. Real revenue we've recovered on our own reconciliation.
Skills
Connects to
The Housekeeping Coordinator
Turnover Scheduling & Task Tracking
Turns every reservation into a cleaning or maintenance task automatically, tracks completion in real time, and flags same-day turns and late checkouts before they become a guest-facing problem. Keeps your housekeeping team working off one clean task list instead of a group text.
Skills
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The Marketing Agent
Social Content & Guest Email Campaigns
Creates social posts that actually show off the property — cabin views, hotel amenities, event spaces — and schedules them across Instagram and Facebook. Sends seasonal promotions and win-back campaigns to past guests, timed around your slow season instead of guessing.
Skills
Connects to
The SEO Specialist
Local Search & Direct-Booking Content
Optimizes your Google Business Profile and website for the searches that actually book — 'cabins near [town]', 'hotel with event space', 'venue for a wedding' — and writes content that pulls guests toward booking direct instead of through an OTA. Delivers a weekly audit with what moved and what to do next.
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Connects to
Don't see the role you need? We build custom agents too.
Tell Us What You NeedMore Direct Bookings. Less Busywork.
We build AI systems specifically for hotels, vacation rentals, and event venues — so your staff spend time with guests, not on hold, on hold-music, or on hold for a manager.
Never Miss a Booking Call
Every call gets answered, quoted, and texted a booking link — at 2pm or 2am. The call that used to go to voicemail is now a reservation.
Direct Bookings Over OTA Commissions
Faster responses, better SEO, and a front desk that never drops a call all push guests toward booking with you instead of paying an OTA 15-20% to be the middleman.
Every Review Answered
No review sits unanswered for a week, and no negative review sits unanswered at all — your manager knows within the hour, every time.
Rates That Explain Themselves
Every rate recommendation comes with the reason behind it — pacing, competitor set, seasonality — so you're never guessing why the price moved.
One Inbox, Every Channel
Airbnb, Booking.com, direct email, and text messages all triage into one place, so nothing falls through the cracks between channels.
Back Office on Autopilot
Housekeeping tasks, OTA reconciliation, and reporting run in the background — so your team's time goes to guests, not spreadsheets.
Replace your expensive hospitality software.
You're paying for an answering service, a reputation platform, a pricing tool, and a messaging inbox — each doing one job. A single AI agent can cover the same ground, customized to your property and connected to your PMS, for a fraction of the cost.
24/7
Every call answered, every night of the year
0
Missed booking calls once the Voice Front Desk is live
Day 1
Agents live and working on your PMS
Phone Answering
After-hours call center / answering service
$300–$1,200/mo
AI Alternative
AI Voice Front Desk — answers every call live, quotes real availability from your PMS, and texts a booking link on the spot
24/7 live quoting
Reputation Management
BirdEye / Podium / Reputation.com
$300–$1,500/mo
AI Alternative
AI reputation agent — monitors Google, TripAdvisor, and every OTA, drafts responses, and escalates negative reviews immediately
No review left unanswered
Dynamic Pricing
PriceLabs / Wheelhouse / Beyond
$20–$100/unit/mo
AI Alternative
AI revenue analyst — nightly rate and min-stay recommendations with rules you can see, plus pacing and competitor alerts
Explainable pricing
Guest Messaging
Hospitable / Your Porter / Smartbnb
$25–$100/unit/mo
AI Alternative
AI messaging agent — triages every OTA and direct inbox, sends pre-arrival info, handles in-stay requests, follows up post-stay
One inbox, every channel
Email & Guest Marketing
Mailchimp / Constant Contact + a marketer
$300–$1,000/mo
AI Alternative
AI marketing agent — social content, seasonal promotions, and past-guest win-back campaigns, timed around your booking calendar
No contact limits
OTA Reconciliation
Manual statement review (bookkeeper hours)
$500–$1,500/mo in labor
AI Alternative
AI OTA auditor — reconciles every statement against your PMS automatically and drafts disputes for billing errors
Line-by-line reconciliation
Ready to simplify your stack?
See What We Can ConsolidateFrom Discovery to a Fuller Calendar
A streamlined process designed to get your property results fast — the same one we used on our own hotel, cabins, and event venues.
Property Discovery
We audit your phones, OTA channels, review flow, and PMS setup to find where calls, messages, and reviews are slipping through the cracks.
Build & Connect
We build custom AI agents wired directly to your PMS, channels, and phone lines — and iterate with your front desk and housekeeping team's feedback.
Launch & Optimize
We deploy your AI team, monitor every call and message, and continuously optimize based on real results — bookings won, reviews answered, calls never missed.
Let's grab a coffee and talk about your property.
Tell us how your property runs — who answers the phones, where the hours go — and we'll map exactly where an AI agent would pay for itself. And if it wouldn't, we'll tell you that too.
Free assessment · No commitment · We'll get back to you within 24 hours.