Terms of Service

Triple 3 Labs builds, deploys, and manages AI agents, automations, and related digital-presence services for businesses. The specific scope, deliverables, and fees for a client engagement are set out in a separate order form, proposal, or written agreement (an “Order”). If an Order conflicts with these Terms, the Order controls for that engagement.

You must be at least 18 years old and able to form a binding contract to use our services. You are responsible for the accuracy of the information you provide and for maintaining the confidentiality of any credentials used to access our services or deliverables.

Where we manage third-party platforms on your behalf — for example a Google Business Profile, advertising accounts, or listing directories — you represent that you own or are authorized to manage those accounts and that you grant us permission to act on your behalf within the scope of the applicable Order. You are responsible for the accuracy of business information you provide and for reviewing and approving content where the Order calls for your approval.

You agree not to:

• Use our services to violate any law or third-party rights;
• Submit content that is unlawful, deceptive, infringing, or that you lack the rights to use;
• Attempt to disrupt, reverse-engineer, or gain unauthorized access to our systems or those of our providers; or
• Use our services in a way that violates the terms of any integrated third-party platform (including Google’s policies).

Our services integrate with third-party platforms (such as Google, hosting providers, and listing directories). Your use of those platforms is governed by their own terms and policies, and their availability and behavior are outside our control. Our handling of data obtained through those integrations is described in our Privacy Policy.

Fees, billing frequency, and payment terms are specified in your Order. Unless otherwise stated, fees are due as invoiced, non-refundable except as required by law, and exclusive of applicable taxes. We may suspend services for non-payment after reasonable notice.

We retain all rights to our underlying software, tools, models, templates, and know-how, including improvements developed in the course of providing services. Subject to full payment and the terms of your Order, you own the final deliverables created specifically for you, and you grant us a license to use your names, logos, and non-confidential materials as needed to provide the services and, unless you opt out in writing, to reference you as a client.

Our services are provided “as is” and “as available.” We do not warrant any particular search ranking, lead volume, revenue, or other outcome, which depend on factors outside our control including third-party platform behavior. To the fullest extent permitted by law, we disclaim all implied warranties, including merchantability, fitness for a particular purpose, and non-infringement.

To the fullest extent permitted by law, Triple 3 Labs will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits or revenues. Our total liability arising out of or relating to the services will not exceed the amounts you paid us for the services giving rise to the claim during the three (3) months before the event that gave rise to the liability.

You agree to indemnify and hold Triple 3 Labs harmless from claims, losses, and expenses arising out of your content, your use of the services in violation of these Terms, or your breach of any representation regarding your authority over connected accounts.

Either party may terminate an engagement as provided in the applicable Order. We may suspend or terminate access to the website or services if you materially breach these Terms. Provisions that by their nature should survive termination — including intellectual property, disclaimers, limitation of liability, and indemnification — will survive.

These Terms are governed by the laws of the State of Ohio, without regard to its conflict-of-laws rules. The state and federal courts located in Ohio will have exclusive jurisdiction over any dispute arising out of or relating to these Terms or the services.

We may update these Terms from time to time. When we do, we will revise the “Effective” date above. Continued use of our website or services after an update constitutes acceptance of the revised Terms.

Questions about these Terms? Email jeff@triple3labs.io.