Case Studies

Real systems. Running in real businesses.

Each one solves a real problem every day — taking work off someone's plate and handing that time back, so the people running these businesses can spend it on what actually matters.

HospitalityBerlin Encore Hotel

The Hotel That Stopped Missing Calls

A 24/7 voice agent that answers every call the front desk can't, quotes live tax-inclusive pricing straight from Cloudbeds, and texts a ready-to-book link before the caller hangs up.

24/7

Every call answered — nights, weekends, holidays

< 2 rings

Average time to pick up

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Live Entertainment & TicketingAmish Country Theater

The Box Office That Never Closes

An after-hours voice agent for a 538-seat theater's box office — answering only when the desk is closed, quoting live show data, and texting a ticket link before the caller hangs up.

After-hours only

Never answers while the box office is staffed

~90 sec

Average call, ticket link included

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Travel & Group ToursLand Cruise Vacations

Owning the Checkout Instead of Renting It

A custom registration and checkout platform for multi-day motor-coach trips — built to replace a per-transaction SaaS fee with direct Stripe processing, atomic inventory, and an operations layer that runs itself.

$0

Platform fees — Stripe's processing rate only, nothing layered on top

Zero holds

Inventory claimed atomically at order completion, not reserved on entry

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Vacation Rentals & HospitalityAmish Country Lodging

Dynamic Pricing That Can Explain Itself

An explainable pricing engine for 75 cabins, lodges, and treehouses — every price traceable to the exact chain of rules that produced it, with a dry-run safeguard before anything reaches a guest.

75

Cabins, lodges, and treehouses priced automatically, every day

Every price

Explains itself — the full chain of seasonality, demand, and rules behind it

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Hospitality & Local BusinessFive Star Group Properties

Waking Up a Dormant Google Business Profile

A reputation agent that monitors Google Business Profiles in real time, drafts on-brand replies and Q&A answers, and routes anything sensitive to a human — replacing a $300–$1,500/mo reputation-management SaaS.

24/7

Every new review, question, and photo monitored within minutes

80%

Of routine review and Q&A volume runs fully autonomously

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Executive OperationsFive Star Group — Founder's Office

The AI Chief of Staff That Got Us to Anfield

Zeke, the founder's own AI chief of staff, holds every confirmation, email, and calendar detail across the business — and, on one cancelled-train morning in London, replanned an entire day in under a minute.

1 minute

From "our train was cancelled" to a full working plan

Every morning

Inbox triage, calendar, and a daily brief across every business

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Internal ToolsFive Star Group

The Chat App With AI Teammates in the Room

A cross-platform team chat app built to end the per-seat SaaS bill — with AI agents wired in as first-class teammates through a bot API, not bolted on through an integration marketplace.

4 platforms

Mac, iPhone, Android, and web from one codebase

89 commits

Zero to a team-wide beta in about a month

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Live Entertainment & TicketingAmish Country Theater

The Seat Map That Can't Double-Sell a Ticket

A seat-map ticketing platform built for the Amish Country Theater's 538 seats — an interactive SVG seat picker, a ten-minute checkout hold with atomic seat claims, and a staff point-of-sale, owned outright instead of rented from a vendor.

538 seats

Rendered as a real, interactive seatmap — every row, every section

Zero double-sells

Atomic seat claims inside a single database transaction

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Internal ToolsFive Star Group

Company Card Spend, Categorized Two Ways at Once

An internal spend-management app for a holding company running several LLCs on shared cards — every transaction gets a Category and an Entity, pre-guessed automatically at ingest so the accountant reviews instead of starting from zero.

2 dimensions

Every transaction gets a Category and an Entity, not just one

1 day

From empty folder to a working, seeded, deployable app

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People OperationsFive Star Group

People Ops for a Company That's Really Five Companies

An HR and people-ops platform built for a holding company where the same employee can work shifts under two entities in the same week — multi-entity as a first-class data model instead of a spreadsheet-and-filing-cabinet workaround.

Multi-entity

First-class in the schema — an assignment per entity, not a workaround

Full ledger

Every PTO balance traceable back through its complete history

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MarketingFive Star Group

The SEO Agent Watching Every Property's Rankings

An always-on SEO capability that audits every Five Star Group brand site on a weekly cadence, tracks rankings over time, and turns three separate data sources into one digest — replacing the occasional, reactive burst of SEO work that used to happen only when someone found the time.

Weekly, not quarterly

Audit cadence across every brand site

3 data sources, 1 digest

Ahrefs, Search Console, and Analytics unified into one weekly readout

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AviationJMC Billing

The Invoice That Builds Itself

A personal contract-pilot billing tool — not a generic small-business bookkeeping product — that pulls flight data automatically, reconstructs the month into billable days, and generates per-owner invoices without an evening of spreadsheet archaeology.

3x daily

Automated flight-data sync, deduplicated by provider ID

48 commits

Spec to a working invoice, over about three weeks

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Construction EstimatingA Regional Rebar & Concrete Accessories Supplier

The Takeoff That Has to Show Its Work

An AI-assisted rebar takeoff and estimating system for a concrete accessories supplier. It reads the plan set, proposes every quantity with the source sheet and the rule behind it, and runs as a second takeoff that flags disagreements before a bid is priced.

~19,000 lb

Phantom steel caught on one review — a single mis-keyed wall dimension, flagged before pricing

2 estimators

Independent AI takeoffs, cross-checked on every job

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Also built

Spam Slayer

A multi-tenant IMAP spam filter with a hybrid rules-plus-AI pipeline that thinks before it quarantines.

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